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CMS CCN 125002 · Government - State

HILO BENIOFF MEDICAL CENTER

1190 WAIANUENUE AVENUE, HILO, HI 96720

Overall CMS Rating

4/5

Staffing Rating

5/5
View on Medicare.gov

Above-average staffing

5.34 total HPRD vs. 3.89 national avg · 1.44 RN HPRD vs. 0.69 national avg

Staffing Hours Per Resident Per Day

5.34

Total HPRD

Nat avg 3.89

1.44

RN HPRD

Nat avg 0.69

N/A

LPN HPRD

Nat avg 0.94

3.19

CNA HPRD

Nat avg 2.27

Staffing Comparison

Bar = this facility. Markers = state avg (blue) and national avg (purple).

RN Hours/Day1.44 hr/day
State 0.98National 0.69
LPN Hours/DayN/A
State 0.75National 0.94
CNA Hours/Day3.19 hr/day
State 2.72National 2.27
Total Nursing Hours/Day5.34 hr/day
State 4.45National 3.89

Weekend Staffing

Weekend RN hours often drop 10–20% — a key quality indicator.

Weekend RN HPRD

N/A

National avg 0.48

Weekend Drop vs. Weekday

N/A

Staff Turnover

Annual staff turnover — below 30% is excellent; above 70% indicates instability.

Total Nursing Turnover

31%

National avg 52%

RN Turnover

32%

Total Turnover31%

Purple marker = national average (52%). Lower is better.

CMS Star Ratings

Overall Rating

Above average

4/5

Health Inspection

Average

3/5

Staffing

Much above average

5/5

Quality Measures

Above average

4/5

Facility Information

Ownership
Government - State
Certified Beds
52
State
Hawaii
ZIP
96720
Last Inspection
CMS CCN
125002

Penalty & Inspection History

No CMS fines or substantiated complaints on record.

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Frequently Asked Questions

What are the staffing levels at HILO BENIOFF MEDICAL CENTER?
HILO BENIOFF MEDICAL CENTER reports 5.34 total nursing hours per resident per day (HPRD), including 1.44 RN hours, N/A LPN hours, and 3.19 CNA hours. The U.S. national average is 3.89 total HPRD (0.69 RN, 0.94 LPN, 2.27 CNA).
What is the CMS rating for HILO BENIOFF MEDICAL CENTER?
HILO BENIOFF MEDICAL CENTER holds a CMS overall rating of 4 out of 5 stars. The staffing-specific rating is 5 stars, health inspection rating is 3 stars, and quality measure rating is 4 stars. CMS ratings are updated quarterly.
How does HILO BENIOFF MEDICAL CENTER compare to other Hawaii nursing homes?
The Hawaii average is 4.45 total HPRD and 0.98 RN HPRD. HILO BENIOFF MEDICAL CENTER's total HPRD of 5.34 is above the state average.
What is the staff turnover rate at HILO BENIOFF MEDICAL CENTER?
HILO BENIOFF MEDICAL CENTER reports 31% total nursing staff turnover annually (32% RN turnover). The national average is approximately 52%. This is near the national average.

Data: CMS Payroll-Based Journal (PBJ) via CMS Care Compare. Revalidated every 24 h. Not a substitute for professional medical advice.

HILO BENIOFF MEDICAL CENTER Staffing Ratios — HILO, Hawaii Nursing Home (2026) | AllyKin