CMS CCN 345353 · For profit - Limited Liability company
Highland House Rehabilitation and Healthcare
1700 Pamalee Drive, Fayetteville, NC 28301
Below-average staffing — research carefully
3.50 total HPRD vs. 3.89 national avg · 0.28 RN HPRD vs. 0.69 national avg
Staffing Hours Per Resident Per Day
3.50
Total HPRD
Nat avg 3.89
0.28
RN HPRD
Nat avg 0.69
N/A
LPN HPRD
Nat avg 0.94
2.20
CNA HPRD
Nat avg 2.27
Staffing Comparison
Bar = this facility. Markers = state avg (blue) and national avg (purple).
Weekend Staffing
Weekend RN hours often drop 10–20% — a key quality indicator.
Weekend RN HPRD
N/A
National avg 0.48
Weekend Drop vs. Weekday
N/A
Staff Turnover
Annual staff turnover — below 30% is excellent; above 70% indicates instability.
Total Nursing Turnover
68%
National avg 52%
RN Turnover
83%
Purple marker = national average (52%). Lower is better.
CMS Star Ratings
Overall Rating
Below average
Health Inspection
Average
Staffing
Much below average
Quality Measures
Below average
Facility Information
- Ownership
- For profit - Limited Liability company
- Certified Beds
- 106
- State
- North Carolina
- ZIP
- 28301
- Last Inspection
- —
- CMS CCN
- 345353
Penalty & Inspection History
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Get Free Nursing Home MatchesFrequently Asked Questions
- What are the staffing levels at Highland House Rehabilitation and Healthcare?
- Highland House Rehabilitation and Healthcare reports 3.50 total nursing hours per resident per day (HPRD), including 0.28 RN hours, N/A LPN hours, and 2.20 CNA hours. The U.S. national average is 3.89 total HPRD (0.69 RN, 0.94 LPN, 2.27 CNA).
- What is the CMS rating for Highland House Rehabilitation and Healthcare?
- Highland House Rehabilitation and Healthcare holds a CMS overall rating of 2 out of 5 stars. The staffing-specific rating is 1 stars, health inspection rating is 3 stars, and quality measure rating is 2 stars. CMS ratings are updated quarterly.
- How does Highland House Rehabilitation and Healthcare compare to other North Carolina nursing homes?
- The North Carolina average is 3.52 total HPRD and 0.58 RN HPRD. Highland House Rehabilitation and Healthcare's total HPRD of 3.50 is below the state average.
- What is the staff turnover rate at Highland House Rehabilitation and Healthcare?
- Highland House Rehabilitation and Healthcare reports 68% total nursing staff turnover annually (83% RN turnover). The national average is approximately 52%. This is near the national average.
Data: CMS Payroll-Based Journal (PBJ) via CMS Care Compare. Revalidated every 24 h. Not a substitute for professional medical advice.