What are the staffing levels at HAVENWOOD-HERITAGE HEIGHTS?

HAVENWOOD-HERITAGE HEIGHTS reports 5.23 total nursing hours per resident per day (HPRD), including 1.03 RN hours, N/A LPN hours, and 3.30 CNA hours. The U.S. national average is 3.89 total HPRD (0.69 RN, 0.94 LPN, 2.27 CNA).

What is the CMS rating for HAVENWOOD-HERITAGE HEIGHTS?

HAVENWOOD-HERITAGE HEIGHTS holds a CMS overall rating of 2 out of 5 stars. The staffing-specific rating is 4 stars, health inspection rating is 2 stars, and quality measure rating is 4 stars. CMS ratings are updated quarterly.

How does HAVENWOOD-HERITAGE HEIGHTS compare to other New Hampshire nursing homes?

The New Hampshire average is 4.18 total HPRD and 0.88 RN HPRD. HAVENWOOD-HERITAGE HEIGHTS's total HPRD of 5.23 is above the state average.

What is the staff turnover rate at HAVENWOOD-HERITAGE HEIGHTS?

Turnover data is not available for HAVENWOOD-HERITAGE HEIGHTS in the current CMS dataset. Ask the facility directly about their 12-month nursing staff retention rate.

CMS CCN 305016 · Non profit - Corporation

HAVENWOOD-HERITAGE HEIGHTS

33 CHRISTIAN AVENUE, CONCORD, NH 03301

Overall CMS Rating

2/5

Staffing Rating

4/5

View on Medicare.gov

Above-average staffing

5.23 total HPRD vs. 3.89 national avg · 1.03 RN HPRD vs. 0.69 national avg

Staffing Hours Per Resident Per Day

5.23

Total HPRD

Nat avg 3.89

1.03

RN HPRD

Nat avg 0.69

N/A

LPN HPRD

Nat avg 0.94

3.30

CNA HPRD

Nat avg 2.27

Staffing Comparison

Bar = this facility. Markers = state avg (blue) and national avg (purple).

RN Hours/Day1.03 hr/day

State 0.88National 0.69

LPN Hours/DayN/A

State 0.82National 0.94

CNA Hours/Day3.30 hr/day

State 2.48National 2.27

Total Nursing Hours/Day5.23 hr/day

State 4.18National 3.89

Weekend Staffing

Weekend RN hours often drop 10–20% — a key quality indicator.

Weekend RN HPRD

N/A

National avg 0.48

Weekend Drop vs. Weekday

N/A

Staff Turnover

Annual staff turnover — below 30% is excellent; above 70% indicates instability.

Total Nursing Turnover

N/A

National avg 52%

RN Turnover

N/A

CMS Star Ratings

Overall Rating

Below average

2/5

Health Inspection

Below average

2/5

Staffing

Above average

4/5

Quality Measures

Above average

4/5

Facility Information

Ownership: Non profit - Corporation
Certified Beds: 70
State: New Hampshire
ZIP: 03301
Last Inspection: —
CMS CCN: 305016

Penalty & Inspection History

No CMS fines or substantiated complaints on record.

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Frequently Asked Questions

What are the staffing levels at HAVENWOOD-HERITAGE HEIGHTS?: HAVENWOOD-HERITAGE HEIGHTS reports 5.23 total nursing hours per resident per day (HPRD), including 1.03 RN hours, N/A LPN hours, and 3.30 CNA hours. The U.S. national average is 3.89 total HPRD (0.69 RN, 0.94 LPN, 2.27 CNA).
What is the CMS rating for HAVENWOOD-HERITAGE HEIGHTS?: HAVENWOOD-HERITAGE HEIGHTS holds a CMS overall rating of 2 out of 5 stars. The staffing-specific rating is 4 stars, health inspection rating is 2 stars, and quality measure rating is 4 stars. CMS ratings are updated quarterly.
How does HAVENWOOD-HERITAGE HEIGHTS compare to other New Hampshire nursing homes?: The New Hampshire average is 4.18 total HPRD and 0.88 RN HPRD. HAVENWOOD-HERITAGE HEIGHTS's total HPRD of 5.23 is above the state average.
What is the staff turnover rate at HAVENWOOD-HERITAGE HEIGHTS?: Turnover data is not available for HAVENWOOD-HERITAGE HEIGHTS in the current CMS dataset. Ask the facility directly about their 12-month nursing staff retention rate.

Data: CMS Payroll-Based Journal (PBJ) via CMS Care Compare. Revalidated every 24 h. Not a substitute for professional medical advice.