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CMS CCN 675415 · Non profit - Corporation

WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT

1301 E QUEBEC AVE, MCALLEN, TX 78503

Overall CMS Rating

5/5

Staffing Rating

2/5
View on Medicare.gov

Below-average staffing — research carefully

3.22 total HPRD vs. 3.89 national avg · 0.34 RN HPRD vs. 0.69 national avg

Staffing Hours Per Resident Per Day

3.22

Total HPRD

Nat avg 3.89

0.34

RN HPRD

Nat avg 0.69

N/A

LPN HPRD

Nat avg 0.94

2.16

CNA HPRD

Nat avg 2.27

Staffing Comparison

Bar = this facility. Markers = state avg (blue) and national avg (purple).

RN Hours/Day0.34 hr/day
State 0.52National 0.69
LPN Hours/DayN/A
State 0.92National 0.94
CNA Hours/Day2.16 hr/day
State 1.98National 2.27
Total Nursing Hours/Day3.22 hr/day
State 3.42National 3.89

Weekend Staffing

Weekend RN hours often drop 10–20% — a key quality indicator.

Weekend RN HPRD

N/A

National avg 0.48

Weekend Drop vs. Weekday

N/A

Staff Turnover

Annual staff turnover — below 30% is excellent; above 70% indicates instability.

Total Nursing Turnover

40%

National avg 52%

RN Turnover

17%

Total Turnover40%

Purple marker = national average (52%). Lower is better.

CMS Star Ratings

Overall Rating

Much above average

5/5

Health Inspection

Much above average

5/5

Staffing

Below average

2/5

Quality Measures

Above average

4/5

Facility Information

Ownership
Non profit - Corporation
Certified Beds
120
State
Texas
ZIP
78503
Last Inspection
CMS CCN
675415

Penalty & Inspection History

1 CMS fine totaling $38,393

Review full inspection reports on Medicare.gov Care Compare.

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Frequently Asked Questions

What are the staffing levels at WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT?
WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT reports 3.22 total nursing hours per resident per day (HPRD), including 0.34 RN hours, N/A LPN hours, and 2.16 CNA hours. The U.S. national average is 3.89 total HPRD (0.69 RN, 0.94 LPN, 2.27 CNA).
What is the CMS rating for WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT?
WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT holds a CMS overall rating of 5 out of 5 stars. The staffing-specific rating is 2 stars, health inspection rating is 5 stars, and quality measure rating is 4 stars. CMS ratings are updated quarterly.
How does WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT compare to other Texas nursing homes?
The Texas average is 3.42 total HPRD and 0.52 RN HPRD. WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT's total HPRD of 3.22 is below the state average.
What is the staff turnover rate at WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT?
WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT reports 40% total nursing staff turnover annually (17% RN turnover). The national average is approximately 52%. This is near the national average.

Data: CMS Payroll-Based Journal (PBJ) via CMS Care Compare. Revalidated every 24 h. Not a substitute for professional medical advice.

WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT Staffing Ratios — MCALLEN, Texas Nursing Home (2026) | AllyKin