What are the staffing levels at HERITAGE HALL BIG STONE GAP?

HERITAGE HALL BIG STONE GAP reports 3.11 total nursing hours per resident per day (HPRD), including 0.41 RN hours, N/A LPN hours, and 1.97 CNA hours. The U.S. national average is 3.89 total HPRD (0.69 RN, 0.94 LPN, 2.27 CNA).

What is the CMS rating for HERITAGE HALL BIG STONE GAP?

HERITAGE HALL BIG STONE GAP holds a CMS overall rating of 4 out of 5 stars. The staffing-specific rating is 2 stars, health inspection rating is 3 stars, and quality measure rating is 5 stars. CMS ratings are updated quarterly.

How does HERITAGE HALL BIG STONE GAP compare to other Virginia nursing homes?

The Virginia average is 3.62 total HPRD and 0.62 RN HPRD. HERITAGE HALL BIG STONE GAP's total HPRD of 3.11 is below the state average.

What is the staff turnover rate at HERITAGE HALL BIG STONE GAP?

HERITAGE HALL BIG STONE GAP reports 27% total nursing staff turnover annually (6% RN turnover). The national average is approximately 52%. This is well below the national average — a positive indicator of care continuity.

CMS CCN 495135 · For profit - Corporation

HERITAGE HALL BIG STONE GAP

2045 VALLEY VIEW DRIVE, BIG STONE GAP, VA 24219

Overall CMS Rating

4/5

Staffing Rating

2/5

View on Medicare.gov

Below-average staffing — research carefully

3.11 total HPRD vs. 3.89 national avg · 0.41 RN HPRD vs. 0.69 national avg

Staffing Hours Per Resident Per Day

3.11

Total HPRD

Nat avg 3.89

0.41

RN HPRD

Nat avg 0.69

N/A

LPN HPRD

Nat avg 0.94

1.97

CNA HPRD

Nat avg 2.27

Staffing Comparison

Bar = this facility. Markers = state avg (blue) and national avg (purple).

RN Hours/Day0.41 hr/day

State 0.62National 0.69

LPN Hours/DayN/A

State 0.92National 0.94

CNA Hours/Day1.97 hr/day

State 2.08National 2.27

Total Nursing Hours/Day3.11 hr/day

State 3.62National 3.89

Weekend Staffing

Weekend RN hours often drop 10–20% — a key quality indicator.

Weekend RN HPRD

N/A

National avg 0.48

Weekend Drop vs. Weekday

N/A

Staff Turnover

Annual staff turnover — below 30% is excellent; above 70% indicates instability.

Total Nursing Turnover

27%

National avg 52%

RN Turnover

Total Turnover27%

Purple marker = national average (52%). Lower is better.

CMS Star Ratings

Overall Rating

Above average

4/5

Health Inspection

Average

3/5

Staffing

Below average

2/5

Quality Measures

Much above average

5/5

Facility Information

Ownership: For profit - Corporation
Certified Beds: 180
State: Virginia
ZIP: 24219
Last Inspection: —
CMS CCN: 495135

Penalty & Inspection History

2 CMS fines totaling $71,620

Review full inspection reports on Medicare.gov Care Compare.

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Frequently Asked Questions

What are the staffing levels at HERITAGE HALL BIG STONE GAP?: HERITAGE HALL BIG STONE GAP reports 3.11 total nursing hours per resident per day (HPRD), including 0.41 RN hours, N/A LPN hours, and 1.97 CNA hours. The U.S. national average is 3.89 total HPRD (0.69 RN, 0.94 LPN, 2.27 CNA).
What is the CMS rating for HERITAGE HALL BIG STONE GAP?: HERITAGE HALL BIG STONE GAP holds a CMS overall rating of 4 out of 5 stars. The staffing-specific rating is 2 stars, health inspection rating is 3 stars, and quality measure rating is 5 stars. CMS ratings are updated quarterly.
How does HERITAGE HALL BIG STONE GAP compare to other Virginia nursing homes?: The Virginia average is 3.62 total HPRD and 0.62 RN HPRD. HERITAGE HALL BIG STONE GAP's total HPRD of 3.11 is below the state average.
What is the staff turnover rate at HERITAGE HALL BIG STONE GAP?: HERITAGE HALL BIG STONE GAP reports 27% total nursing staff turnover annually (6% RN turnover). The national average is approximately 52%. This is well below the national average — a positive indicator of care continuity.

Data: CMS Payroll-Based Journal (PBJ) via CMS Care Compare. Revalidated every 24 h. Not a substitute for professional medical advice.